Cancellation and Refund Policy

Cancellation & Refund Policy

Payment Terms

A deposit is required upon verbally or electronically booking your charter dates. In the case of a custom charter that is not booked online, but instead booked over the phone with the Charter Company, it is agreed these dates will be reserved for you based on your oral or electronic agreement for a period of not more than seven days pending receipt of your deposit. The Charter Company cannot guarantee the dates of your first choice without your deposit received within the seven days. The full amount of the booked charter (less deposit) will be billed on the scheduled departure date of the charter. Any additional fees, not confirmed during the booking, will be billed at the completion of the charter. Gratuity is at the full discretion of the charter party.

Cancellation Policy

Cancellations may be taken verbally or in writing. If the Charterer cancels a booking more than 45 days from day of boarding, the deposit can be refunded, minus a $50 handling charge, or the deposit can be applied in full to a future booking within 1 year of notice of cancellation. If Charterer cancels between 45 days and 7 days prior to boarding, funds on deposit may be applied to future re-bookings or can be transferred to another charterer but are not refundable.  Charterer cancellations with less than 7 days before boarding are not eligible for a refund of the deposit nor is the charter transferable to another party.  If the vessel becomes unfit for charter and cannot be replaced with an equivalent or upgraded yacht all Charterer funds on deposit for that booking will be refunded and Charterer will be invited to reschedule when vessel is available.