Cancellation & Refund Policy
A deposit is required upon verbally or electronically booking your charter dates. Day sails require payment in full. In the case of a custom charter that is not booked online, but instead booked over the phone with the Charter Company, it is agreed these dates will be reserved for you based on your oral or electronic agreement for a period of not more than seven days pending receipt of your deposit. The full amount of the booked charter (less deposit) will be billed on the scheduled departure date of the charter. Any additional fees, not paid at time of booking, will be billed at the completion of the charter. Gratuity is at the full discretion of the Charterer.
Cancellations may be taken verbally or in writing. If the Charterer cancels a booking more than 30 days from day of boarding, the deposit can be refunded, minus a $50.00 handling charge, or the deposit can be applied in full to a future booking within 1 year of notice of cancellation. If Charterer cancels between 30 days and 7 days prior to boarding, funds on deposit may be reapplied to future re-bookings, or can be transferred to another charterer, but are not refundable. Day sails are paid in full and are refundable up to 7 days prior to the date of charter. Charterer cancellations less than 7 days before boarding forfeit their deposit. For any charter in which payment is required in full, no refund will be provided for any cancellations made less than 7 days before boarding. Date modifications for day charters may be made up to 3 days prior to the departure date with no penalty. Date changes to day-charters made within three days of the charter date will incur an additional $250.
Elope Afloat Cancellations
If Overnight Elope Afloats are cancelled more than 30 days from the day of boarding, the amount paid will be refunded minus any items or services purchased on behalf of charterer and a $250 planning charge.
If Overnight Elope Afloats are cancelled between 30 days and 7 days prior to boarding, funds on deposit may be reapplied to future re-bookings, or can be transferred to another charterer, but are not refundable.
Cancellations of Elope Afloat day charters are fully refundable up to 7 days prior to the date of charter, minus any items or services purchased on behalf of charterer, plus planning services of $250.00.
If the vessel becomes unfit for charter and cannot be replaced with an equivalent or upgraded yacht, all charterer funds for that booking will be refunded and charterer will be invited to reschedule when vessel is available.